Preparation comes first. In addition to gathering information about the situation, there are several issues that need to be clarified.
- The assignment should be set up. It is not only important because it will determine how employees perceive you, but also your legal exposure. It is not surprising that the more senior the manager, the greater the risk. In your contract, you will need to include safeguards (such as financial authority and decisions that require board approval), and the company must cover you under their policies. When looking for Interim Managers, consult https://iim.org.uk
- Be aware of what stakeholders expect. The expectations of the stakeholders can be quite different.
- It is important to have as much detail as possible about the situation. Speak to as many people as you can to understand their expectations, and even more importantly, the motivations behind them.
- Be careful about the employment laws and procedures. Your case must be solid.
- Communication! Never underestimate the importance of a clear communication strategy, with unambiguous statements about the current situation of the business and the goals to be met with the interim manager. This strategy includes a script that covers in detail the events of the days before and after you start working at the company. It is recommended that if the funds are available, a communication expert be hired.
- Time is crucial, as everyone can understand. The time is always crucial, but it’s never more critical than when a company finds itself in a financial crisis or complete disarray. You have to gather your facts quickly and move at a fast pace.